Taking baby steps to improve customer service

Taking baby steps to improve customer service

I recently changed the garage that I use. It wasn’t because of their work. I happened to call into another garage to get tyres and have a 4 wheel alignment, something my usual garage didn’t do. The people in this new garage were friendly, called me by my...
The 9 barriers of customer commitment

The 9 barriers of customer commitment

Your marketing doesn’t actually stop at the point-of-sale. You see, when someone either walks in, calls or emails your garage for the first time, they may not be ready to commit; they may have doubts, concerns and questions that require addressing before they...
Keeping it in the family: Do you work with relatives?

Keeping it in the family: Do you work with relatives?

Many garage businesses are family owned enterprises. Some have even been in families for generations. But sometimes, whilst employing family members can appear to be an easy solution, it carries its own set of distinct problems, certainly if not handled well. Avidan...
Could you use online chat for customer service?

Could you use online chat for customer service?

People now organise their lives online. What people often previously used the telephone for is now done online. And this includes enquiries, questions and indeed complaints. According to Punch Newspaper: Many brands are already using Twitter and other social media...

CRM Integrations

We can connect your enquiry forms to most popular CRM systems, so you don't have to worry about entering the details.

Promotional Bars

These promotional banner bars are a great way to get attention and deliver timely offers.

Pop up promotions

These promotional pop-ups are a great way to offer discounts, gain new customers and build email lists.

FREE Text & image updates

If you want to update text and images at anytime, we will add these for you; included FREE in your plan - NO EXTRA COSTS.

Monthly Blog Post

Blog posts are a great way to display your expertise and also bond with your local community.

Included in our packages is a monthly blog post, just give us the text and any images and we will add this for you.

Web Hosting & Maintenance

We will host and maintain your website and take care of security upgrades. This is included within your plan.

Services & Repairs Pages

Specific pages for the services and repairs that you provide are key to your website optimisation and being found on Google for customer searches.

Brand Pages

Specific pages for the brands and models you work on are key to your website optimisation and being found on Google.